Yes. Every Epic Paintball Events ticket is covered by a fourteen-day satisfaction guarantee to ensure you are happy with your purchase.

• Refund Window: All refund requests must be submitted strictly within fourteen days of the original purchase date.
• How to Apply: To process your request, please visit the Online Refund Authorisation page and follow the two-step process, which includes returning your physical ticket booklets.
• Processing Time: Once your form is submitted and tickets are received, please allow up to 21 working days for the request to be completed.
• Legal Binding: Once the fourteen-day cooling-off period has expired, the ticket terms constitute a legally binding contract, and we are unable to offer a refund.
• Late Submissions: We reserve the right to return any items or decline requests where the initial refund application was received outside of the fourteen-day eligibility window.